Gartner is inviting applications for the position of Business Operations Specialist to join its Legal & Compliance Transformation and Operations team in Gurgaon.
About Gartner
Gartner is a global research and advisory company serving over 13,000 client enterprises worldwide. The company provides business and technology insights to help organisations make informed decisions and drive growth.
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About the Job
Gartner is hiring a Business Operations Specialist for its Legal & Compliance (L&C) Transformation and Operations team in Gurgaon.
The role focuses on driving operational excellence across legal operations by managing legal billing, eDiscovery, process improvements, vendor governance, compliance documentation, and cross-functional collaboration.
Eligibility
Applicants should have:
- 3–5 years of experience in legal operations, compliance, or roles involving process management.
- Proficiency in legal billing systems, eDiscovery tools, and spend management platforms (strongly preferred).
- Strong written and verbal communication skills.
- Proven ability to identify, implement, and document operational processes and improvements.
Responsibilities
- Oversee daily operations relating to legal billing and invoicing, eDiscovery, request triage, and legal support activities.
- Manage legal billing operations, including invoices and vendor onboarding.
- Act as a liaison between the Legal & Compliance team and cross-functional teams such as Procurement, Finance, and IT.
- Build and maintain relationships with external legal counsel and vendors while ensuring compliance with preferred vendor guidelines.
- Execute eDiscovery requests while ensuring confidentiality and compliance with internal protocols and regulatory requirements.
- Triage and prioritise incoming legal requests using dashboards and intake systems.
- Identify and mitigate operational risks through proactive planning and collaboration.
- Prepare and maintain documentation relating to compliance requirements, operational workflows, and legal technology tools.
- Develop operational reports to support decision-making and continuous process improvement.
- Support onboarding and mentoring of new Legal & Compliance team members.
- Contribute innovative ideas to enhance legal operations and business processes.
Skills Required
- Strong process management and analytical skills.
- Ability to adapt quickly in a fast-paced environment.
- High ethical standards and discretion in handling confidential information.
- Excellent interpersonal and communication skills.
- Strong problem-solving, prioritisation, and critical listening abilities.
- Attention to detail and the ability to manage multiple priorities effectively.
Location
Gurgaon
Application Procedure
Click Here To Apply.
🔗 Apply / More Info: https://gartner.wd5.myworkdayjobs.com/en-US/EXT/job/Gurgaon/Business-Operations-Specialist_112676?source=JB-10126
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